Mission
The Mission of Innova Product Development is to be a facilitator of great product development in the field of electronics. We bring great engineers together with exceptional customers to change the world one product at a time. That means we have to follow through on commitments to both our customers and our team members.
We commit these things to our customers:
- To serve first and put our own goals and egos second.
- We ask questions when we don't understand the full picture.
- We LISTEN to our client's goals and their feedback so we can adjust our approach to meet their needs.
- To never have our clients question whether we are providing value.
- We are always open and honest about what we do and do not know.
- We admit when we make a mistake.
- We never charge time unless we are providing value.
- We keep our clients informed about progress, any new challenges, and how we are going to solve them.
- To partner with our clients to put the best products in their customer's hands.
- We respectfully push back when we think a different approach is warranted, while recognizing that our customers will always have final veto power.
- We bring solutions and options to every new challenge. We will never throw our hands up and say something isn't our job.
- To recognize the humanity in our clients and their customers.
- Our approach is summed up best by a quote from a retired client. When asked how he was able to maintain good relationships with all his team members, even through hard times, he replied: "Some people separate their business and personal lives. But, to me, it is all personal."
- We prioritize making our client's job easier. We solve their problems without creating new ones.
We commit these things to our team members:
- To give them everything an employer can so they can be a great engineer.
- We make sure they have all the tools they need to be effective and efficient.
- We clearly communicate goals and expectations with them.
- To create an environment they look forward to being a part of every day.
- We prioritize finding the most interesting and varied projects to work on.
- We value the personal connections with our team and make sure everyone has teammates to collaborate with.
- We win. Our customer's are always asking us for more and our team members don't have to worry about running out of work or getting laid off.
- To help them achieve their professional goals
- Our team members get input to what projects we take on and they are a part of.
- Our team members get to learn new skills and take on new challenges.
- Our team members make professional connections with executives and decision makers at all the top companies we work with.
- To recognize and value their contributions and their time
- We say thank you and recognize our team members when they do something positive.
- We minimize the time spent in meetings and other low-value bureaucratic tasks.
- We value our team member's opinions and help them defend their ideas when challenged by clients.
- When something isn't working we work with our team members to change it.
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